NATIONAL RESTAURANT - #4
3,500 FT/PT EMPLOYEES | 44 LOCATIONS
Restaurants are particularly susceptible to workplace misconduct issues - from co-workers and managers to vendors and customers and more often that not, issues are being managed fractionally - by individual location managers who often don’t have adequate training, aren’t able to provide consistent responses, and don’t properly document incident reports - increasing corporate risk and the burden on managers.
To preserve its culture, keep its managers happy, and protect its employees and itself, our Partner provided centralized, streamlined, and consistent misconduct reporting, investigations, and resolutions for all locations. Corporate now has transparent and real-time access to status of all incidents, plus data and analytics to identify any trends or patterns at particular locations through the incident management hub.
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