THE CHALLENGE

  • The restaurant industry is rife with workplace misconduct risk factors. And by nature, restaurants have a hard time eliminating them.
  • For several years, this national restaurant management company had an average of 2.5 EEOC claims filed every year, paid more than $300,000 in legal and settlement fees and lost approximately $70,000 in incident-related personnel costs. 


THE SOLUTION

  1. This company sought out the best full solution to help manage misconduct more effectively, protect its employees and mitigate its own risk factors.
  2. Our Partner provided centralized, streamlined, and consistent misconduct reporting, investigations, and resolutions for all locations. Corporate now has transparent and real-time access to status of all incidents, plus data and analytics to identify any trends or patterns at particular locations through the incident management hub. 

RESTAURANT MGMT CO - # 3
1,247 FT/PT EMPLOYEES | 17 LOCATIONS